Support

If you have a question about using our products and can’t find the answer in the Troubleshooting section, please contact us directly. Just give us a call, email us, or complete a support request form. We are dedicated in providing you prompt personable service.

Please check the Troubleshooting page first to see if a resolution to your problem has already been provided.

If you are having trouble with a Ken-A-Vision product and require technical assistance, you can contact us directly for technical support. You can call us toll-free at 1-800-627-1953 or you can email us at info@ken-a-vision.com.

For software-related technical support requests, we recommend you click on either of the links below and use our online software support request forms.  A Ken-A-Vision representative will get back to you shortly.