This section covers some of the issues that can occur with your Ken-A-Vision product and provides solutions to help resolve an issue yourself. If these support steps don’t resolve your issue, please contact us by using one of our Support forms or call us toll-free at 1-800-627-1953.
- Black Image on Stereoscope
- Coarse Focus Knob Difficult to Turn
- Partial fields, image not rounded
- Light not working on cordless microscope
- No power on cordless microscope
- Light not working on Professor
- Image will not focus using Professor microscope